In January of 2016, Founder Carol J. Ball transitioned C. J. Hendry & Associates to the ownership of REACH Counseling Services.  C. J. Hendry will continue the present operation in the city and its presence in              the community.  

From left to right:
Gerald Swartz, Officer & Christine Swartz, Ph.D., Clinical Director
Dennis Clough, Mayor of Westlake
Carol Ball, LPCC/S, BCPCC & David Ball, Former Owners

Dr. James E. Kaplar, Psychologist, retired from C.J. Hendry & Associates in August of 2017.  We are grateful for his many years of seeing clients and providing Mental Health Work Supervision at our facility.

Ginger Martin is the office manager for C.J. Hendry & Associates. She brings a wealth of knowledge and over 2 decades of experience as a former legal secretary in corporate America and church executive assistant. Ginger is an ordained minister and Bible college graduate.


C.J. Hendry & Associates, Inc. is proud to be the recipient of the Cleveland Council of Smaller Enterprises award as one of their top ten small businesses in 2010. President, Carol J. (Hendry) Ball, Vice-President, Susan J. Zacharias, & Treasurer, David R. Ball, accepted the award at the COSE Business Expo at the IX-Center in October. Carol thanked the support group who were present at the award luncheon: Heather Dodig, Vice-President of PNC bank, who provided funding to make our 2008 physical expansion possible; consulting clinical psychologist, James E. Kaplar, Ph.D. and consulting psychiatrist, Said Haidar, M.D., for assisting us in maintaining clinical excellence; Mark Gallegos and Sharon Dominguez of Practice Management Consultants, LLC, for their comprehensive billing services,,and Christine and Gerry Swartz of Educational Alternatives for their support when C.J. Hendry was a fledgling organization. Above all Carol thanked the counseling and administrative staff of C.J. Hendry & Associates, whose dedication and commitment to the practice made the award possible.


Carol Ball, Sue Zacharias, and David Ball accept the Ten Under 10 Award from COSE President, Steve Millard and representatives of the sponsoring organizations

C. J Hendry & Associates, Inc. 2010 -  Clinical and Administrative Staff

 Mark Gallegos, CEO Practice Management Consultants, LLC

Jerry and Christine Swartz, Educational Alternatives